Corporate clients are assigned a personal travel consultant who will develop
a travel profile to manage your company’s travel requirements. Aurora can
provide tailored travel reports and we are affiliated with SOS International
to cover you for risk management if that is a preference. Our consultants
believe that nothing is too difficult and are there to support your travellers
at all times.
Our extensive fare construction experience means we will look “outside the
square” to provide an innovative and cost effective approach to your travel
requirements and will advise where savings can be made by minor changes
to itineraries, airlines or dates. We are a fully licenced, independent agent
which means the advice we provide to you is commercially unbiased. |
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We provide the latest advice regarding visa requirements and will assist in
the preparation and lodgement of your visa applications. Our contacts have
enabled us to get a business visa issued within a day for a client who had to
travel unexpectedly. We will track the process to ensure visas are issued and
returned to the traveller in a timely manner.
The nature of corporate travel and the world environment today means
changes are common and can be complicated. Aurora provides 24 hour
access to our consultants who are connected to the reservations system via
laptop at their homes to ensure we are always available for emergency
assistance. |
Aurora also facilitates group travel for clients and has recently handled the
group travel requirements for the following:-
• The 2008 Melbourne Jazz festival which involved moving artists and
their entourage from all over the world to Melbourne (and Sydney) for
various performances. |
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• The 2008 and 2010 Australia – Israel Cultural Exchange government
delegation to Israel which involved handling the travel requirements for
government ministers, senators, business leaders and journalists.
• Meetings and conference requirements are handled in-house without
the use of a PCO (Professional Conference Organiser). |
Christopher Braithwaite -
Associate Director, KPMG
At short notice, Judy was able to arrange international flights and accommodation.
Further, she continued to support the trip with changes to flights and scheduling during
the travel. This was a dramatic contrast with KPMG’s corporate travel provider, HRG,
who advised they could not facilitate the trip even though they had local offices in both
London and Geneva.
Trish Lowe -
Executive Team Assistant, AWB
Hi Judy
I want to say a huge thank you for all the help you and your staff have given me regarding
the many complex and challenging travel arrangements for our Executives, Managers
and Marketing people over the years.
Always going out of your way to seek travel alternatives and best price options, many
times contacting airlines to get us a better deal, not only assisted with budgeting but
offered truly time saving itineraries.
Your dedication, professionalism, eye for detail and the understanding of our business
travel arrangements has not been matched.
I wish you well in the continued expansion of your business and would not hesitate to
recommend Aurora Travel to any other organisation or private person.
Kindest Regards
Trish Lowe | Executive Team Assistant | AWB
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Harvey Cook - Director, Bluewater Metals
Dear Judy
As you are aware, I am a director of Bluewater Metals and in that capacity I am required
to travel frequently to the South West Pacific - in particular PNG, Solomon Islands,
Vanuatu, Fiji and Tonga. In the last 12 months or so I have also had to go to France,
Japan, Indonesia, Philippines and the US. In these countries, particularly PNG, I often
have to travel well ‘off the beaten track’. You have been charged with the responsibility
to not only organise international and internal flights, land transport and accommodation
but also to co-ordinate these flights for maximum efficiency and minimum cost - often
with little assistance from the parties I am dealing with.
I have no hesitation in saying you have always done a mighty job. Not only have you
been able to put my itineraries together with a minimum of stress at my end, but in
the instances where changes have to be made along the way or something has gone
astray, you have always been a phone call away - morning, noon, night - 24 hours!! You
care about your clients!
I am delighted to recommend you and the service you provide to any one requiring
personalised, friendly, professional service at a very reasonable cost - surely that must
just about be everyone!!
Please feel free to provide my endorsement to any potential clients contemplating using
your services. I would also be happy to speak to anyone requiring further clarification.
Regards
Harvey Cook | Partner Whelan & Cook |